Privacy Policy

This Privacy Policy explains how Salka Financial Services Limited handles information when you use the Salka website, mobile application, and related services.

Additional notices may be provided where a particular product, channel, or legal requirement calls for more specific information.

Depending on the service you use, information may include your name and contact details, identity and verification information, employment or business details, financial information, loan applications, agreements, supporting documents, collateral records, repayment activity, and communication history.

Salka services may also record account identifiers, session and security events, device or browser information, request logs, timestamps, notification status, and references supplied by payment or delivery providers.

Information may be used to create and secure accounts, verify identity, receive and assess applications, present offers, administer agreements, process and reconcile payments, deliver documents and notifications, provide support, prevent misuse, diagnose faults, and improve service reliability.

Salka may also use information where necessary to maintain records and meet applicable legal, regulatory, security, and reporting obligations.

Information may be processed by infrastructure, database, object-storage, payment, mobile-money, SMS, email, hosting, and monitoring providers that support the selected service. These providers should receive only the information needed to perform their role.

Depending on the payment method, sensitive payment details may be entered directly into a provider's hosted service and handled under that provider's privacy and security practices.

Application records, agreements, uploaded documents, payment references, communications, and operational logs may be stored in systems used to deliver and support Salka services.

Information is retained for as long as reasonably necessary for the purpose for which it was collected and for applicable contractual, operational, legal, regulatory, dispute-resolution, and security requirements.

Salka uses administrative, technical, and organisational measures intended to protect information against unauthorised access, loss, alteration, or disclosure. No digital service can guarantee absolute security, so you should also protect your device, credentials, and verification codes.

If you believe information or an account has been compromised, contact Salka promptly and do not send passwords or payment credentials by email.

You may contact Salka to ask about information associated with your account, request correction of inaccurate details, or raise a privacy concern. A request may require identity verification and may be subject to applicable legal or record-keeping requirements.

Requests and privacy questions may be directed to [email protected].

This policy may be updated as Salka services, providers, operations, or legal requirements change. The updated date shown on this page identifies the version currently presented on the website.